Integrated into the e-KIS Content Management System, the CRM module provides a central database of all customer-related data.

The system utilises a tiered structure, allowing an infinite number of companies and corresponding contacts to be stored. 

• Central store of customer data,  avoiding duplication and inconsistency issues
• Track the success of email marketing campaigns
• Allows setting of secure privileges on an individual basis, including assigning usernames and passwords
• Automatic unsubscribe process
• Audit trail of all changes made to customer data
• Segregation of customer data into interest groups for targeted marketing
• Integrates with the e-KIS forms module, allowing  customers to register on the front end of a site with their details automatically added in to the CRM